Secura Touchless Soap Dispenser

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Editor’s Conclusion
The Secura Touchless Battery-Operated Automatic Soap Dispenser addresses an important hygiene issue. When you wash your hands after using the bathroom, making hamburger patties, cleaning, or any other task, you touch the pump on the soap dispenser and leave your germs there.

The next time you go to use it, there is a build-up of germs there. Plus, sometimes you have to press the pump several times; if it appears to be stuck, you have to play with it – with your dirty hands – to get it to work.

When you use the Secura Touchless Dispenser, you simply put your hand under the nozzle, and it puts a premeasured amount of soap in your hand without touching the pump handle. You avoid the risks of cross-contamination as you effortlessly get soap to wash your hands.

The Secura is useful at home but also in offices and medical facilities.
Editor's Pros & Cons
Pros

Delivers a measured amount of soap

Dispenses as far away as 2.75”

Sealed battery compartment

Lighted for nighttime convenience

Great customer service

Cons

Short life span

Leaks in time

The battery compartment requires unscrewing tiny screws

Design and Appearance

The Secura Automatic Soap Dispenser stands 8.7” high and is made of plastic. Available in silver, chrome, brushed nickel, and gunmetal, it is 3.3” at the base, so it doesn’t take up much room on the sink.

The tank that holds the soap is see-through, so you can see when it is time to refill it. Its design is sophisticated and attractive enough to be used in the kitchen and every bathroom.

Though it is made to be positioned on the counter by the sink, it can also be hung on the wall.

Soap or Shampoo Capacity

The Secura uses any type of “regular liquid soap,” not foam soaps, granular types, or sanitizers with a high percentage of alcohol. Users report that most brands, including antibacterials, work fine – so long as they don’t try to use sanitizers that can kill the pump.

Foam soap comes out as liquid without the foam. Some Amazon reviewers report using the Secura to dispense Dawn or other dishwashing liquid, lotion, or condition. Products like Dawn can be too viscous and may shorten the life of the device.

Ease of Use

Using the Secura only requires you to place your hand less than 3” under the nozzle, and a dollop of soap will fall in your hand. Infrared technology senses your hand it there. You regulate the amount of soap that will dispense by adjusting the dial right by the on/off switch. If you want more soap than the unit dispenses, pull your hand away from under the nozzle to allow the dispenser to reset, then go back for more.

To fill it, just turn a small black disk on the top and pull out the plug, pour in the soap, and replace the plug and give it a quick turn to the right. When the unit is turned on and working, a blue LED light will remain steady; the LED light flashes when the batteries are low or the unit is off. The unit puts our soap until the liquid is nearly gone.

If you aren’t using the dispenser for a while (or to discourage kids from playing with it and using all your soap!), you can turn it off to save battery power.

Water Resistance

The Secura uses 4 AA batteries that are secured in a compartment with a silicone seal to prevent leakage of soap into the battery area – the Achilles heel of many similar products. The product has an IPX4 rating, which means it is resistant to water splashes from any direction. While you can’t submerge the unit in water, it will hold up if water from the sink splashes on it.

You need to open the battery compartment with a small Phillips screwdriver; some users find this irritating.

Overall Value

The Secura sells for less than $30, though the price varies slightly depending on the finish. The colors include chrome, brushed nickel, dark metal, or silver.

Warranty

The unit boasts a 2-year manufacturer’s warranty. Some Amazon raters have attested that the unit lasts much longer, but others comment that the dispenser stops working before that. Sometimes the pump gets clogged from a particular soap, lack of use, tank leaks, or other unknown reasons.

What is almost universal among reviewers is praise for the responsive customer service department. When consumers complain, the company instantly replies with directions for declogging the dispenser or handling other problems. Quite often, they replaced the unit, even after the warranty period is up.

Comparison To Others

A new version of this product is available powered by USB, comes in two models for gel and foaming soaps, and has a new design that is ever more water-resistant with an IPX5 rating.

It will even take hand sanitizer gel plus lotions and dish soap. While all these new features reflect customer concerns, the new one has a different look, as if it were designed by whoever designed electric toothbrushes and water flossers. It is only available in white.

The Verdict

The Secura has over 24.5 thousand reviews on Amazon alone, which is a fraction of those who purchased it. Eighty-six percent gave it 4- or 5- stars as they quickly became addicted to the convenience of using it.